Digital Maturity DMA · Digital Maturity Assessment by the European Commission
Your digital maturity measured against the European framework, translated into a costed roadmap.
9 themes, a 5-level scale. And the action that moves each level to the next.
The framework’s 9 themes, already written from L1 to L5. One company, one business unit, or 300 at once.
Digital Maturity DMA · Digital Maturity Assessment by the European Commission
9 themes, 5-level scale.
Nordhavn Industries
53 / 100
They measure their maturity with Datamensio
An example
This could be your situation.
Take one company as an example: three sites, three spreadsheets, no shared answer.
Nobody can consolidate.
Nordhavn Industries, 2,400 people in Hamburg, Lyon and Porto. A client asks where the group stands. Each site answers in its own spreadsheet, with its own scales.
Three weeks, a single base.
One Digital Maturity Assessment (DMA), European Digital Innovation Hubs framework, European Commission assessment launched across all three sites at once, from the managers’ interview notes. The framework was already written, its 9 themes and levels L1 to L5 too.
Two costs avoided before being committed.
A score of 53 out of 100, with the gap concentrated on three themes. The AI companion spotted that two actions duplicated those of another audit. The committee report took one sentence to request.
What it saved them
- 3sites measured on the same base, instead of three questionnaires to reconcile
- 2duplicate actions caught before the spend
- 1committee report, with no manual rework
These figures are an example. They could be yours.
The standard imposes processes. Datamensio says where you stand.
01
The framework is already written
Themes, questions and levels L1 to L5, all written. You do not start from an empty spreadsheet.
02
The score lands the same day
Online, by self-assessment link or in interview. Theme by theme, comparable over time.
03
The gap becomes a costed plan
Every step up carries its action. The AI prioritises on expected effect, not on the order of the standard.
04
Progress can be demonstrated
Campaign after campaign, against your target and against your own past. That is what your board asks for.
The maturity scale
One level, the next, and the action that links the two.
It is this mechanism (a level, a level above, and the action connecting the two) that turns a score into a trajectory.
Is data governance defined and applied within the organisation?
- N1
No role or data management rule is defined. Each team organises its files and databases its own way.
- N2
Data leads exist for a few domains, often informally. Definitions vary from one department to another.
- N3
Data owner and data steward roles are assigned for the main domains, with a shared dictionary and quality rules applied.
- N4
Governance covers all domains, quality indicators are tracked and gaps are addressed within an established review cycle.
- N5
Rules are revised as usage and AI use cases evolve, with documented tracking of revisions and a measure of the value produced by data.
Action to move from L2 to L3
Appoint an owner for each priority data domain, publish a shared dictionary of common objects (customer, product, supplier) and add the data quality review to the agenda of the quarterly digital committee.
« With Datamensio, we meet our objectives far more efficiently. The ERDF inspection services and our supervising ministry particularly appreciated an approach that gives them reliable data. »
Director, CCI 94CCI Île-de-France
« We believe this is the most suitable solution to scale our transformation project and measure impact according to our needs. »
Maja SucekChief Operating Officer, Interreg Danube
Rarely on its own
Frameworks combine. Put several together to cover your business, or have the AI write yours.
Take your first measurementon DMA.
What this framework covers
The Digital Maturity Assessment was designed by the European Commission’s Joint Research Centre to give the European Digital Innovation Hubs a common basis for assessing their beneficiaries. It structures digital maturity into six dimensions: digital strategy and investment, digital readiness, human centricity and skills, process and operations management, data and artificial intelligence technologies, and green and sustainable digital practices. Each dimension produces a score, and together they give an overall position on a progression scale.
The difficulty starts when it needs to become a steering tool. The reference questionnaire is self-reported and designed for a one-off engagement. Three questions come up repeatedly: who answers, senior management or the teams that actually run the processes? How do you compare two business units when one has a recent ERP and the other a legacy application estate? And what do you do with an overall score that masks one very low dimension, often skills or data governance?
One common confusion is worth clearing up: the acronym DMA also refers to the Digital Markets Act, Regulation (EU) 2022/1925 on digital markets. The two have nothing in common. The Digital Maturity Assessment is neither a regulation nor a certifying standard. It imposes no binding requirement and no body issues an attestation. It is a shared European assessment framework, useful precisely because it makes results comparable between organisations, between countries and over time.
An assessment questionnaire tells you where you stand. A maturity diagnostic tells you how to progress. The difference lies in the scale: each question is backed by five levels describing observable practices, and the gap between the level found and the level targeted directly generates an action. Datamensio’s artificial intelligence groups these actions into a prioritised roadmap, taking into account dependencies between dimensions, data before AI, skills before automation.
The framework is ready to use in Datamensio. It then adapts to your context: the AI adjusts the themes, rephrases the questions in your sector’s vocabulary and refines the levels using the CMMI method. It can also build a variant from your own documents, IT master plan, application map or existing digital roadmap, so the assessment speaks to your reality rather than a generic model.
Reference standard: Digital Maturity Assessment (DMA), European Digital Innovation Hubs framework, European Commission
The themes assessed
Digital strategy and investment
Existence of a formalised digital vision, alignment with corporate strategy, dedicated budget, investment arbitration, tracking of expected benefits.
Digital readiness
Infrastructure foundation, level of application equipment, cloud adoption, connectivity, environment security, identified technical debt.
Human centricity and skills
Mapping of digital skills, training plan, recruitment of technical profiles, involvement of business teams in projects, change management.
Process and operations management
Level of digitisation of core business processes, integration between applications, automation, indicator-based steering, traceability of operations.
Data technologies
Data governance, quality and availability, storage architecture, interoperability, personal data protection, analytical value creation.
Artificial intelligence and advanced technologies
Identified and assessed use cases, available skills, responsible use framework, move from prototype to production, measurement of value created.
Green and sustainable digital practices
Measurement of the IT footprint, environmental criteria in digital procurement, equipment lifespan, service eco design.
Governance and steering of transformation
Decision-making bodies, roles and responsibilities, project portfolio, dependency management, reporting to stakeholders.
Ecosystem and partnerships
Relationships with technology suppliers, participation in support schemes, cooperation with research, openness to customers and suppliers.
A short version of the framework is available for the online self-assessment.
Frequently asked questions
Can the Digital Maturity Assessment be certified?
No. It is a digital maturity assessment framework, with no binding requirement and no certifying body. Its value lies in its European reach: results are comparable between organisations and over time.
What is the difference with the Digital Markets Act?
Both carry the acronym DMA but cover different subjects. The Digital Markets Act is Regulation (EU) 2022/1925 governing large digital platforms. The Digital Maturity Assessment is a framework for assessing the digital maturity of organisations.
How does this assessment go further than the original questionnaire?
The original questionnaire produces a positioning. The Datamensio assessment backs each question with five levels of observable practices, sets a target and turns the gap into actions. The AI groups these actions into a prioritised roadmap, with cost, timeframe and expected impact on the score.
How long does the assessment take?
The short version can be completed in a single working session. The full version, run collaboratively with several contributors, generally takes one to two weeks, most of the time being spent gathering input from business teams and IT.
Can the framework be adapted to our sector?
Yes. Themes, questions and levels can all be edited. The AI can rephrase the framework in your sector’s vocabulary or build a variant from your internal documents. You keep full control of the framework.
How do you compare several business units?
Each entity is assessed against the same framework, which makes scores comparable by theme. The benchmark positions each entity against the others and against its own past assessments. A cross-cutting roadmap consolidates shared actions.
Do respondents need technical expertise?
The questions cover management and organisational practices, not technical configurations. Some dimensions, such as infrastructure or data, require input from an IT contact: the collaborative mode allows these questions to be assigned to the right person.
Where is the data hosted?
In France, at OVH, with backup at Scaleway. No transfer outside the European Union. The AI models used can be selected, including from European providers.