Auditing eligibility for the European Commission

Behind every European programme sits an instruction process: checking that beneficiaries meet the eligibility criteria, before funds are released and then throughout the project. Organisation status, programme criteria, capacity to carry the funding: every file must be examined the same way, whatever the country.

Run on spreadsheets and document exchanges, that process quickly turns heterogeneous: each case officer has their own grid, versions circulate, and the audit trail gets rebuilt by hand. Yet that is precisely what inspection services examine years later: who checked what, when, and on what basis.

The eligibility criteria are turned into a structured framework on the platform: same questions, same scale, same evidence requirements for every file. Assessment runs through interviews or an evaluation link sent to the beneficiary, across more than 10 countries.

Every answer is dated and stored with its supporting documents: the audit file builds itself as the assessment progresses, with nothing to reconstruct afterwards. Results consolidate per programme, per country and per beneficiary, ready to be reported to the governing bodies.

Audits comparable from one country to the next, faster processing, and above all defensible data: when an inspection service asks for the basis of a decision, the answer sits in the platform, not in a case officer's memory.

That is what the organisations that made this choice retain: the relationship with control bodies changes in nature when the data is reliable at the source.